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THE ASTRONOMER Electronic Circular No 2330      2007 Apr 26 13.36UT
Ed:Guy M Hurst, 16,Westminster Close, Kempshott Rise,  Basingstoke,
Hants, RG22 4PP,England.Telephone/FAX(01256)471074Int:+441256471074
INTERNET: GUY@TAHQ.DEMON.CO.UK      Backup: gmh@wdcc1.bnsc.rl.ac.uk
WORLD WIDE WEB                         http://www.theastronomer.org
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THE ASTRONOMER, 2007 APRIL ISSUE
Due to the non-receipt of the editor's test copy of the 2007 April issue 
of 'The Astronomer' by this morning, enquiries have been made from a 
sample of UK-based subscribers who also report that they have not 
received this issue.

It has been established that our production manager, Colin Roberts, 
handed the entire set of copies to a member of staff in the Basingstoke 
sorting office last Friday morning, 2007 April 20, exactly on our 
monthly schedule. The new postage rates were used and verified by Royal 
Mail and the appropriate Royal Mail sacks also used.

Royal Mail Customer Services indicate that we must wait until 15 days 
have elapsed from the date of posting before sending in the appropriate 
complaint form for missing mail which may then take several weeks 
further before an answer is received! Unfortunately without going 
through this process there is no chance of compensation for printing and 
mailing costs if it transpires that Royal Mail have lost the whole issue 
(which will then be the second time they have done this in the last 
three years).

Whilst ultimately we must undertake a reprint if the whole issue has 
been lost I must apologise to our subscribers that this will inevitably 
take some time due to Royal Mail's procedures. The whole saga is also 
very disheartening for all on the TA staff who put some much effort into 
meeting their own strict time schedules.

On a more positive note, several readers have been participating in a 
pilot exercise to receive the magazine by e-mail and in pdf. This 
requires that the reader downloads the Acrobat Reader software which is 
available free on the Web.

If anyone would like the pdf version of the April issue e-mailed now 
please let the editor know.

Guy M Hurst