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THE ASTRONOMER Electronic Circular No 2691      2010 Nov 28 15.00UT
Ed:Guy M Hurst, 16,Westminster Close, Kempshott Rise,  Basingstoke,
Hants, RG22 4PP,England.Telephone/FAX(01256)471074Int:+441256471074
INTERNET: GUY@TAHQ.DEMON.CO.UK      Backup: gmh@wdcc1.bnsc.rl.ac.uk
WORLD WIDE WEB                         http://www.theastronomer.org
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THE ASTRONOMER, 2010 NOVEMBER ISSUE
It has come to our attention that some paper copies of the 2010 November 
issue, which were posted by our Production Manager slightly earlier than 
usual on November 19 have not been delivered to various destinations by 
Royal Mail. This may be due to the usual Christmas postal delays or 
because the Royal Mail Sacks we delivered to Basingstoke sorting office 
have been misplaced. These are usually sent to Swindon for central 
sorting.

I have lodged a provisional complaint with Royal Mail and await their 
reply but sadly these matters can take them a long time to investigate 
as we have had occasions where this has happened in the past.

To avoid inconvenience to our readers whilst Royal Mail check, I can 
offer to send, on your request to the editor, the pdf file of the mono 
copy of the November issue which we originally sent to the printers. 
This can be printed out with appropriate software.

Alternatively existing magazine subscribers can, if they wish, send the 
editor a request to permanently send November and future copies via the 
pdf subscription service whereby colour editions are e-mailed on or 
about 20th monthly. There is no need to wait until your renewal date for 
this change to be made but at that stage you will benefit from a lower 
rate as shown in recent issues.

Although outside our control, we apologise for any inconvenience caused 
whilst this investigation takes place but await your instructions to the 
editor for either a printer pdf file of November only to be e-mailed or 
a permanent switch to pdf colour issues for November and future issues.

Guy M Hurst