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THE ASTRONOMER Electronic Circular No 2817      2012 Apr 28 18.32UT
Ed:Guy M Hurst, 16,Westminster Close, Kempshott Rise,  Basingstoke,
Hants, RG22 4PP,England.Telephone/FAX(01256)471074Int:+441256471074
INTERNET: GUY@TAHQ.DEMON.CO.UK      Backup: gmh@wdcc1.bnsc.rl.ac.uk
WORLD WIDE WEB                         http://www.theastronomer.org
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THE ASTRONOMER, 2012 APRIL ISSUE
We have received several enquiries from subscribers to our paper 
magazine service reporting that the April issue has not yet arrived.

I have established that this was despatched by our Production Manager, 
handing the relevant mail sacks on April 20 (9h05mBST) to the Office 
Manager of Basingstoke Sorting Office. No processing is carried out 
there and all mail is merely relayed to the central sorting office for 
this part of the country in Swindon.

I must apologise for any inconvenience caused by this delay and our 
Production Manager will visit the Royal Mail Office manager Monday 
morning who originally accepted the magazines. This is an informal local 
investigation as Royal mail will not, on average, consider a complain 
about ordinary mail for three weeks! We did experience a similar poor 
service a while back which was later resolved but hope the delay will 
not be as long as last time.

If you are a paper subscriber and would like a pdf file of the April 
'printer's copy' e-mailed whilst awaiting the paper version, please 
advise the editor and confirm your e-mail address. The average file size 
is 3-4 MB.

Alternatively you can request a permanent switch to pdf magazines 
backdated to the April issue which are sent in colour on 20th monthly. 
To make the transfer please e-mail Bob Dryden and send a copy of your 
message to the editor.

Once again our apologies for the delay.

Guy M Hurst